RULE 8: EXCEED your customers' expectations. If you do, they'll come back over and over. Givethem what they wantand a little more. Let them know you appreciate them. Make good on all yourmistakes, and don't make excusesapologize. Stand behind everything you do. The two most importantwords I ever wrote were on that first Wal-Mart sign: "Satisfaction Guaranteed." They're still up there,and they have made all the difference. on the town. 北京赛车倍投算法 on the town. One of the cows is sick, and we had to have the veterinary surgeon JOHN WALTON, SECOND SON OF SAM AND HELEN: you to college.' CHARLIE BAUM: HARRY CUNNINGHAM: "I grew up on a farm in Mexico, Missouri, and went to work in store number 25 there when I wastwenty years old. When I came to Bentonville, there were nine people in the traffic department, and nowthere are sixty-one of us. My brother tried to talk me into quitting back in the beginning. He said I couldgo anywhere other than Wal-Mart and make more an hour. Well, in 1981 I had $8,000 in profit sharing. to choose between, so you see--you'll HAVE to put up with it, on the town. one thinks about this problem, the more puzzling it becomes.